frequently asked Questions

we may be able to help you! Check here the frequently asked questions

  • What exactly do we mean by "personalization" ?

    The personalization of chocolates is divided into 3 categories:

    Shape, color and design
    The interior / the perfume
    The affixing of the logo / visual of the company or the event
  • What is the minimum order ?

    The minimum order varies according to the degree of customization chosen and the complexity of the creation.

    As a general rule, a minimum of 50 boxes when customizing the packaging, and a minimum of 300 chocolates .

  • Can we customize the packaging ?

    It is possible to create tailor-made packaging for your personalized chocolates, we work with several French companies specialized in the world of eco-designed packaging.

  • What is the shelf life of chocolates ?

    The shelf life of chocolates varies according to the storage conditions and the interior chosen: 6 to 8 weeks for ganache or candied interiors, and 8 to 10 weeks for caramel and praline fillings.

  • What is the delivery time ?

    Once the estimate and the proof for printing have been validated, it takes 4 to 6 weeks for delivery. This period may vary, especially during periods of high activity (Easter and end of year celebrations).

  • How to ideally preserve/store chocolates ?

    Optimal conservation is between 14°C and 18°C ​​in a dry place away from humidity and light.

  • What type of coloring do we use on our chocolates ?

    We mainly use coloring based on coloring foodstuffs from fruits and vegetables: Beetroot,
    safflower, blackcurrant, lemon, apple, radish. The blue and black dyes are respectively made from spirulina and vegetable charcoal. ALL our dyes are E171 free.

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